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HUTT HOSPITAL

Published Thursday 17 Oct 2019

Our first recipients of our bi-monthly values awards have been found – read on to find out who received an award and why they were selected.

Our values, and behaviours that underpin them, are at the heart of everything we do. Our bi-monthly ‘Te tohu o ngā uara – living our values award’ formally recognises those people who demonstrate and live our values every day, going above and beyond to deliver great service to our patients, whānau, community and each other.

Selected by a panel of staff from across the DHB, our first ever recipients of the Te tohu o ngā uara – living our values award were each presented with their certificate and $100 Queensgate voucher last Friday.

Congratulations to all of our successful recipients who are listed below along with an excerpt from their nomination.

Te atawhai tonu - Always caring

Shavana Ashford - Māori Health Unit

Shavana has had an overwhelmingly positive impact on both staff and whanau (patients) in her time here at the DHB. Her can-do attitude and her love for people is infectious. She has innovative ways of dealing with different issues. Her heart is huge and she often goes above and beyond to ensure whānau needs are met.

Sarah Krammer - GSG ward

I chose always caring because Sarah always goes that extra mile for patients, their whanau and for her colleagues. She always shows kindness and compassion but she also has an amazing way about her where she can use humour to lighten up the day for patients and her team.

Mahi pai - Can do

Jenny Keene - Medical & Acute Care

Jenny is always positive in her attitude to work and her interactions with others. She constantly engages and encourages those around her to achieve and strive to be the best they can be. Jenny has a can do attitude and is always friendly and welcoming – she is an asset to our directorate.

Janene Lawrence - Medical & Acute Care

In the short time Janene has been here, she has displayed mahi pai. She is role modelling the expectation of her nurses e.g. how to drive patient flow by getting frail patients out of bed and home earlier in the day, being willing to do the hard yards by going on ward rounds and is leading improvements in the way medicine, nursing and allied health communicate so that the multidisciplinary team know who's who on such a busy, full on ward.

Mahi tahi - In partnership

Sobin Abraham - Perioperative Dept

Sobin was awesome in our theatre today. A husband of an obstetric patient unhappy about the decision to complete a caesarean rather than forceps delivery, and wasn’t listening or translating this to his wife. We called Sobin in and he explained what was happening to both the woman and husband calmly and effectively. He was awesome and it would have been a disaster without him!" This is just one of many examples I could give demonstrating how Sobin works in partnership with patients and their whānau on a daily basis.

Janelle Clare - Social Work

Janelle works with families under stress and ensures all voices are heard and respected, often in very challenging circumstances. She demonstrates respect for cultural differences and provides a safe space for stories to be heard. Janelle supports colleagues with the same values she demonstrates to her patients.

Mahi rangatira - Being our best

ED Front of House team

Working in ED can be challenging as staff are often faced with patients who are anxious, worried, unwell and frustrated by long waits. Our frontline staff were tasked with improving the experience of patients and families presenting at ED. I feel they have really stepped up in the last few months demonstrating the values. This is based on the numerous compliments they have received from patients and their families, and the significant reduction in complaints. Thank you.

ED Team

Great infection control practices and team work were recently shown in ED. he team quickly identified the measles risk and ensured the appropriate infection control measures were used. Without this there would have been a large number of people who were in the ED waiting area that would have been exposed to measles and would require contact tracing.