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Getting remote access through Citrix

Remote access to our network is provided through the Citrix portal. The Citrix portal gives you access to our intranet and all the programs you use on your work computer.

You can access Citrix on your home computer, or using an Android or Apple device.

Changes are being made to the Citrix gateway and you will soon be required to use Multifactor authentication (MFA) to log on. Multifactor authentication allows our systems to confirm who you are so you can access the applications you need to do your job. We encourage you to enrol in MFA as soon as you can. Find out about setting up MFA

Email login

Laptop or PC help                                                     Mobile device help

Get the Citrix App now
Watch how to get the Citrix App onto your home computer
Log in to Citrix now
Watch how to log in to Citrix



Please use this button if you have already signed up for multifactor authentication (MFA)

Working from home guides

Set up my home computerSecurity & Privacy at home


Old guide for using Zoom - some aspects out of date as of 27/03/2020

If the above guides have not helped, please ring the Service Desk on 04 918 6146, or email at or PC help

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