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HUTT HOSPITAL

Remote access

Remote access to our network is provided through Citrix. Citrix gives you access to our intranet and all the programs you use on your work computer.

You can access Citrix on your home computer, or using an Android or Apple device.

Staff login

From 22 March 2021, 3DHB staff will need to use the Citrix Gateway. This is different from the old Citrix Portal you may be use to using.

To use the new Citrix Gateway you must have set up multifactor authentication (MFA)—this is when you use your phone to confirm your access. It is as easy as accepting a text message, answering a call, using an app to approve access.

How to set up MFA – 3DHB staff (PDF)

Watch a video that shows you how to log into the Citrix Gateway

Log into citrix gateway

If you do not have MFA set up, you can use the old Citrix Portal until Monday 22 March 2021.

Log in to the old Citrix Portal

External users

If you are an external user, like a service provider or vendor, you can continue to the Citrix Portal. To keep your account secure, please still sign up for multifactor authentication (MFA). How to set up MFA: external providers and vendors (PDF).

Log in to the old Citrix Portal

You can also access a variety of work related apps and our intranet on on your mobile phone or tablet.

Need help?

The guides below take you through how to access our systems. If the guides below have not helped, please ring the Service Desk on 04 918 6146.