Giving us feedback

Hutt Valley DHB welcomes feedback from patients, clients, family/whanau and visitors on any aspect of our hospital and the DHB's services. Of course we appreciate receiving compliments, but it is also important to hear any concerns or complaints you may have.

If you have any concerns we encourage you to speak first with the staff members dealing directly with you and/or the manager of the ward or unit.

If this does not deal with your concern, or if you wish to make a complaint, please contact the
Hutt Valley DHB Quality Team
Postal Address: Hutt Valley DHB, Private Bag 31907, Lower Hutt 5040
Telephone: (04) 566 6999

Or for feedback of any kind, you can email us at feedback@huttvalleyDHB.org.nz

You also have the right to involve a health advocate and/or Health and Disability Commissioner's office.

The Health and Disability Commissioner 
PO Box 1791, Auckland
Telephone: Auckland (09) 373-1060, Wellington (04) 494 7900
Email: hdc@hdc.org.nz

The Nationwide Advocacy Service
Free phone: 0800 555 050
Email: advocacy@hdc.org.nz